Which AI models power America.gov?

America.gov runs on Google's Gemini and xAI's Grok, according to FedScoop and The Register. Google confirmed it is a technology partner, saying it is "leveraging Gemini to help more than 100 million people access critical public resources," and the White House confirmed Grok as the second provider.

Can I apply for a passport or change my name on America.gov?

Not yet. At launch America.gov answers questions and directs people to the government site that handles a service. U.S. Chief Design Officer Joe Gebbia said that from 2027 users should be able to finish processes on the platform itself, demonstrating a name change after marriage with progress tracking.

Does America.gov store what I type into the chatbot?

America.gov's privacy policy says AI providers do not retain prompts or responses under zero data retention agreements, and that data is not sold or used for training. FedScoop reports answers are cached for up to two hours using prompt hashes. The Register notes the policy still allows approximate location to be sent to providers.

Who built America.gov?

FedScoop names Joe Gebbia, the U.S. Chief Design Officer and Airbnb co-founder, Peter Arnell as chief brand architect, and DOGE member Edward Coristine as lead engineer, with Elon Musk credited for the initial vision. The executive order assigns the GSA, the National Design Studio and OMB to run it.

The White House · 2026-09-29 · major

America.gov — the US government's AI chatbot runs on Gemini and Grok

America.gov is a US government AI chatbot, launched September 29, 2026, that answers questions about federal services using Google's Gemini and xAI's Grok. For now it points people to the right site; completing tasks is planned for 2027.

Photo from the America.gov launch event in Washington, D.C. — Getty Images via FedScoop

The White House wants one AI chat box to be the front door to every federal service.

Quick facts

Launched	September 29, 2026
AI models	Google Gemini and xAI Grok
Knowledge base	About 29,000 government websites
Today	Answers questions and points to the right service
Planned for 2027	Finish tasks such as name changes on the site
Data policy	Zero data retention with AI providers

What is it?

America.gov is a new AI-powered website from the Trump administration that answers questions about US federal services, such as booking a campsite, getting a passport or replacing a Social Security card. It launched on September 29, 2026, alongside an executive order that makes it "the single point of entry for Americans to access covered services online."

How does it work?

The chatbots run on Google's Gemini and xAI's Grok, and the site's knowledge base was built from about 29,000 government websites. At launch the assistant only explains and links to where a service lives. The privacy policy says zero data retention agreements stop the AI providers from keeping, selling or training on prompts, and FedScoop reports responses are cached for up to two hours by prompt hash rather than stored as text. The order also ties the site to Login.gov for identity checks.

Why does it matter?

America.gov is one of the largest public deployments of a chatbot as a government front door, with Google saying Gemini will help more than 100 million people reach public resources. It also puts LLM reliability questions into high-stakes services: The Register notes the risk of a hallucinating chatbot and points out a gap between the White House saying no messages go to Gemini or Grok and a privacy policy that allows approximate location to be sent to providers.

Who is it for?

US residents, gov-tech teams and anyone watching public-sector AI

Frequently asked questions

Which AI models power America.gov?: America.gov runs on Google's Gemini and xAI's Grok, according to FedScoop and The Register. Google confirmed it is a technology partner, saying it is "leveraging Gemini to help more than 100 million people access critical public resources," and the White House confirmed Grok as the second provider.
Can I apply for a passport or change my name on America.gov?: Not yet. At launch America.gov answers questions and directs people to the government site that handles a service. U.S. Chief Design Officer Joe Gebbia said that from 2027 users should be able to finish processes on the platform itself, demonstrating a name change after marriage with progress tracking.
Does America.gov store what I type into the chatbot?: America.gov's privacy policy says AI providers do not retain prompts or responses under zero data retention agreements, and that data is not sold or used for training. FedScoop reports answers are cached for up to two hours using prompt hashes. The Register notes the policy still allows approximate location to be sent to providers.
Who built America.gov?: FedScoop names Joe Gebbia, the U.S. Chief Design Officer and Airbnb co-founder, Peter Arnell as chief brand architect, and DOGE member Edward Coristine as lead engineer, with Elon Musk credited for the initial vision. The executive order assigns the GSA, the National Design Studio and OMB to run it.

Try it

https://america.gov